Dear Customer,

Please note, effective 30th November 2021, only the following services and service charges will be applicable as per details mentioned in the loan agreement – Issuance of duplicate NOC / Amortization Schedule / Statement of Account / Special NOC to RTO / Commercial or Personal Use NOC . For any guidance, just give us a call on our Toll-Free Customer Care Centre at: 1800 419 2812 (Monday to Friday between 10 am to 6 pm) or you can also send us an email at:

Please note, all retail live consumer loans (vehicle loans having outstanding monthly instalments ) as on 1 December 2021 are now being serviced by Kotak Mahindra Prime Ltd. Ford Credit India has completed assignment of its retail loan portfolio to Kotak Mahindra Prime Ltd and hence please continue making your payments as usual and in case of any query, please email or call on the Kotak toll free number, 18002095732